Welcome to Touchstone! By enrolling in our courses, you agree to abide by the following Terms and Conditions. Please read carefully before proceeding with your course registration.
1. Acceptance of Terms
By registering for any course offered by Touchstone Holistic Services, you agree to comply with these Terms and Conditions. These terms govern your use of the Touchstone learning platform and participation in our courses.
2. Course Enrollment
- Eligibility: All students must be at least 18 years of age to enroll in our courses.
- Payment: Full payment must be made at the time of registration unless a payment plan has been agreed upon. No student will be granted access to course materials without completing the payment process.
- Confirmation: Upon successful enrollment, students will receive an email confirmation with course details and access information.
3. Course Materials and Access
- Online Access: Students will receive online access to course materials through our learning platform for the duration of the course.
- Materials: All course materials provided (videos, documents, etc.) are for personal use only and may not be shared, distributed, or reproduced without prior written consent from Touchstone.
- Updates: Touchstone reserves the right to modify course content and materials as needed to maintain the highest quality and relevance.
4. Course Completion and Certification
- Quizzes and Assignments: To successfully complete a course, students must pass all quizzes and assignments as outlined in the course curriculum. Students can contact Touchstone if they run out of quiz attempts.
- Practical Portion: Some courses may require a practical component. Students must arrange and pass the practical portion with Touchstone to receive their certificate of completion.
- Certification: Upon successful completion of the course (including the practical portion, if applicable), students will receive a certificate of completion.
5. Refund and Cancellation Policy
- Refunds: No refunds will be issued.
- Course Transfers: Students may request to transfer to a different course, subject to course availability and approval from Touchstone.
- Cancellation by Touchstone: If Touchstone cancels a course, enrolled students will receive a full refund or may choose to transfer their registration to another course.
6. Conduct and Academic Integrity
- Respectful Conduct: We expect all students to engage with instructors and fellow students in a respectful and professional manner. Touchstone has a zero-tolerance policy for abusive or disruptive behavior.
- Academic Integrity: All assignments and quizzes must be completed by the student enrolled in the course. Any form of cheating, academic dishonesty may result in course termination without refund.
7. Student Support
- Support Access: Students may reach out for support at any point during the course via email or phone. We strive to respond to inquiries within 24-48 hours during regular business days.
- Course Assistance: If students encounter difficulties with course content or have technical issues, Touchstone will provide reasonable support to ensure successful completion.
8. Liability and Disclaimer
- Liability: Touchstone Holistic Services is not responsible for any personal injury, property damage, or loss resulting from course participation, including the practical components.
- Disclaimer: Certification is not a guarantee of employment or success in the holistic therapy field.
9. Modifications to Terms
Touchstone reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued enrollment or course participation following any changes constitutes acceptance of the revised Terms.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Ontario, Canada.
11. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
📞 226-889-5654
📍 625 Turnberry Street, Brussels, Ontario